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Blogs and Business ConversationsSrividya Raghavan is Doctoral Fellow, ICFAI Institute for Management Teachers, Hyderabad. E-mail: srividya_rags{at}yahoo.com. The Internet has moved human interaction to a virtual dimension. The World Wide Web has helped create online communities that link to one another and form a complicated web of interactions. Corporations that operate in these environs have begun to listen to the voice of their communities and participate in their conversations. Blogs are quickly emerging as a useful media of participating in consumer conversations. This article articulates the role of blogs in a computer-mediated society with specific reference to its use in the business world.
Journal of Creative Communications, Vol. 1, No. 3,
285-295 (2006) |
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